We’re thrilled to share another story of exceptional customer support! 🎉 Recently, we had the pleasure of assisting ICM Controls, who reached out to us with the following request about ICP2-COMBO(G3)-12 programmer integration:
"Our plan is to upgrade programming tools and fixtures currently in use at ICM with more robust and professional ones. Any support from Softlog is greatly appreciated"
Our dedicated support team member thoroughly analyzed mechanical and electrical design documents provided by ICM Controls, offering detailed recommendations for improvement.
The result? A very happy customer! ICM Controls shared the following with us: “We’ve finished building and releasing the new programming fixture. It’s currently in production and works great. Thank you for your assistance and support”.
We’re incredibly proud of our support team’s commitment to providing top-notch service. The dedication to helping our customers succeed is what makes us truly special. This positive experience is just one example of how we strive to go the extra mile.
Thank you, ICM Controls, for choosing us! And a huge shoutout to our amazing support team for consistently delivering exceptional service! 🙌
